Lost or Stolen Car Keys — Your Insurance May Cover It

Many comprehensive car insurance policies in New Zealand include cover for lost or stolen keys. If yours does, the cost of a new key and reprogramming may be covered — less your excess.

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How it works

  1. Check your policy or call your insurer and ask whether lost or stolen keys are covered and what your excess is.
  2. Call us on 020 4011 1533 — we’ll give you a price for the new key so you can compare it with your excess.
  3. We make the new key on site and can remove the lost keys from the immobiliser.
  4. You get a full invoice with the work and parts listed, ready for your claim.

Good to know

  • Cover, excess and claim steps differ between insurers and policies — your insurer has the final say.
  • For many cars a new key costs less than a typical excess — then it’s simpler to pay directly. Afterpay is available.
  • If your keys were stolen, report it to the Police and your insurer, and ask us to delete the stolen keys from the car.

Get a quick quote

Fastest: call or text 020 4011 1533. Or send the details and we’ll call you back with a price:

    FAQ

    Which insurers cover lost keys?

    Several New Zealand insurers include key cover in comprehensive policies, but it varies — check your policy wording or ask your insurer.

    Can you send the quote to my insurer?

    Yes — we can give you a written quote and a full invoice to send to your insurer.

    What our customers say

    EXCELLENT
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    Based on 375 reviews
    Posted on Google Google
    Andrey Vensberg profile picture
    Andrey Vensberg
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Everything was done well and quickly. Communications also were very clear
    Posted on Google Google
    eli davis profile picture
    eli davis
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Friendly, Fast, and efficient. Excellent service. I know who to call anytime I need a key service if I could give more than 5 stars I would. Highly recommend.
    Posted on Google Google
    s south profile picture
    s south
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    When other well-known locksmiths, including Armstrong Ross and Galt, declined the call-out, this locksmith came to the rescue. He went above and beyond to provide exceptional customer service, arriving promptly and fully equipped with electronic diagnostics and key-cutting equipment. He was honest, reliable, and not afraid to get his hands dirty to find the right solution. His professionalism, organisation, and determination to get the job done were second to none. If you're looking for a locksmith who genuinely cares about helping people and will go the extra mile, this is your guy. We highly recommend his services and will definitely be sending more business his way. Thank you for the outstanding service!
    Posted on Google Google
    Bex Greig profile picture
    Bex Greig
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Awesome service, highly recommend came out and replaced my key. Quick and easy.
    Posted on Google Google
    Vanessa Walshe profile picture
    Vanessa Walshe
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Nice guy, fast reliable service, great product, totally recommend
    Posted on Google Google
    Sofiia Suprunets profile picture
    Sofiia Suprunets
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Great service! A new car key and the old one repaired in just 20 minutes. Quick and professional. Highly recommend!
    Posted on Google Google
    Rocco Gennari profile picture
    Rocco Gennari
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    You helped me with the ignition lock and the car lock in record time whitout have to leave the car ! Professional and reliable! Thanks Kirill ! Mi hai aiutato sostituendo il blocchetto di accensione e la serratura in tempo record senza bisogno di lasciarti la macchina ! Professionale e reperibile ! Grazie mille Kirill !
    Posted on Google Google
    Biswash Pandey profile picture
    Biswash Pandey
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Good service , good people..
    Posted on Google Google
    Louise Shaw profile picture
    Louise Shaw
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Amazingly helpful and such a reasonable price! Highly recommend.

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