We work with insurance companies. Many comprehensive car insurance policies in New Zealand include cover for lost or stolen keys. If yours does, the cost of a new key and reprogramming may be covered — less your excess.
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How it works
- Check your policy or call your insurer and ask whether lost or stolen keys are covered and what your excess is.
- Call us on 020 4011 1533 — we’ll give you a price for the new key so you can compare it with your excess.
- We make the new key on site and can remove the lost keys from the immobiliser.
- You get a full invoice with the work and parts listed, ready for your claim.
Good to know
- Cover, excess and claim steps differ between insurers and policies — your insurer has the final say.
- For many cars a new key costs less than a typical excess — then it’s simpler to pay directly. Afterpay is available.
- If your keys were stolen, report it to the Police and your insurer, and ask us to delete the stolen keys from the car.
Get a quick quote
Fastest: call or text 020 4011 1533. Or send the details and we’ll call you back with a price:
FAQ
Which insurers cover lost keys?
Several New Zealand insurers include key cover in comprehensive policies, but it varies — check your policy wording or ask your insurer.
Can you send the quote to my insurer?
Yes — we can give you a written quote and a full invoice to send to your insurer.
